Community Management is the New Black

Kudos to my fellow community manager, Teresa Basich, for the title of this post. In fact, while I am saying thank you, I want to take a moment and thank the team of great community managers I work with at Radian6: Teresa Basich, Gen Coates, Trish … [Read more]

My 2019 Word of the Year

My word of the year for 2019 is formidable. According to the dictionary, formidable means "inspiring fear or respect through being impressively large, powerful, intense, or capable." By no means am I seeking to control through fear in the year 2019; … [Read more]

My #BookDNA 2018

Each week since 2012, I share the books I read that have become part of my #BookDNA. And each year, I select my favorite reads to share with you! This is no easy task. Books are my favorite gift to give and receive. If you are still seeking … [Read more]

Making our digital cities walkable

There is no logic that can be superimposed on the city; people make it, and it is to them, not buildings, that we must fit our plans. -Jane Jacobs I am obsessed with the teachings of Jane Jacobs - 'What would Jane do?' is a question I often ask … [Read more]